FAQ

Q: IS IT LEGAL TO HAVE A FRUIT MACHINE IN MY HOUSE?

A: YES IT IS, BUT YOU MUST SIGN A DISCLAIMER STATING THAT THE MACHINE IS FOR HOME USE ONLY AND MUST NOT BE SITED. WE SEND A DISCLAIMER WITH PROFORMA INVOICE.

 

Q: HOW DO I PURCHACE A MACHINE?

A: YOU NEED TO CALL US ON 01283 511125 MONDAY – FRIDAY BETWEEN 08-30 & 17-00. IF YOU PHONE ANY OTHER TIMES YOU WILL GET OUR ANSWER PHONE, PLEASE LEAVE A MESSAGE AND WE WILL CONTACT YOU.

 

Q: DOES THE PRICE INCLUDE VAT AND DELIVERY?

A: THE PRICES QUOTED ON ALL OF OUR EQUIPMENT IS INCLUSIVE OF VAT. DELIVERY IS £50 POUNDS EXTRA ANYWHERE IN MAINLAND UK.

 

Q: DO THE MACHINES COME WITH THE KEYS?

A: YES, MACHINES COME WITH ALL KEYS. THIS MAKES IT AN IDEAL PIGGY BANK

 

Q: WHAT WARRENTY DO I GET?

A: 30 DAYS RETURN TO BASE WARRANTY IS GIVEN. PROBLEMS WITH MODERN MACHINES ARE MINIMAL BUT IF YOU GET ANY PROBLEMS AT A LATER DATE WE CAN ARRANGE TO GET YOUR PROBLEMS SORTED FOR YOU.

 

Q: HOW LONG WILL IT TAKE UNTIL DELIVERY?

A: WHEN YOU RETURN THE DISCLAIMER WITH A CHEQUE IT USUALLY TAKES 7-10 DAYS AFTER FUNDS CLEAR INTO OUR ACCOUNT.

 

Q: HOW CAN I PAY?

A: AFTER WE SEND YOU AN INVOICE CAN PAY BY PERSONAL CHEQUE BUT MUST ALLOW 7 DAYS FOR THE CHEQUE TO CLEAR INTO OUR ACCOUNT. WE WILL THEN ARRANGE TRANSPORT FOR US TO DISPATCH IMMEDIATELY. YOU CAN PAY BY BANKERS/BUILDING SOCIETY CHEQUE, POSTAL ORDERS OR CASH. UNFORTUNATELY WE DO NOT ACCEPT CREDIT CARD PAYMENTS OR BANK TRANSFERS.

 

Q: WHAT IS THE DIFFERENCE BETWEEN PUB & CLUB MACHINES?

A: PUB MACHINES ARE BETWEEN 5p-30p PLAY & £5-£25 PAYOUT. CLUB MACHINES ARE THE SAME PRICE OF PLAY BUT PAYOUT BETWEEN £75-£250.BUT PUB MACHINES, BECAUSE OF THE LOWER PAYOUT, TEND TO HAVE MORE FEATURES AND GAMEPLAY.

 

Q: CAN I SETUP MY OWN FRUIT MACHINE ROUND

A: NO! IT IS ILEGAL TO OPERATE GAMING MACHINES WITHOUT HAVING A CERTIFICATE TO DO SO. WE DO NOT RECOMMEND THIS BUT IF YOU NEED MORE INFORMATION PLEASE CONTACT THE GAMING BOARD OF GREAT BRITAIN ON 0207 306 6212. YOU CAN OPERATE NON GAMING. PLEASE CONTACT US FOR MORE INFORMATION.